Also online at: www.dijonline.co.uk Automated Gates & Barriers Also, installers are offered an incredible level of support by Alucorb, which has developed this very streamlined sales and ordering process: • When a gate installer enquires, a quotation is produced on custom Excial® software, along with visuals and dimensioned drawings, and sent back to them - normally the same day, but always within 24 hours. • If an end customer contacts Alucorb directly (rather than through an installer) the lead is qualified and a quotation and drawings are produced, before being passed to the nearest installer in the HorizAL network, so they can make direct contact. Unlike other UK suppliers, Alucorb does not sell directly to end customers, or give them any indication of costs. • After an order has been placed, a fully detailed and dimensioned drawing is produced within a few days, for the installer and their customer to approve prior to manufacturing. • After a lead time of approximately 8-10 weeks (this varies depending on gate model choice and colour finish) orders are delivered to Alucorb from the HorizAL factory every week, and each order is then quickly shipped on a timed delivery to a works address, or straight to site if this is preferred. • Alucorb provides full post-sales support, so the installer is never left with any unanswered questions or unsolved problems. To help cope with increasing client and order volume, Alucorb has also appointed a new sales coordinator – Jade Corbett - to support customers with enquiries, quotations, and orders. This guarantees an even faster response time on everything, giving installers a more dedicated and focused experience. “We are dealing with more interest than ever and have experienced unparalleled sales growth recently,” concludes Darren Weatherill. “It’s no surprise that installers love the service we provide. It costs nothing to become a HorizAL installer, you get maximum discounts from day one and leads passed to you in your area, what’s not to like!!!” Call 0161 4065910 today to find out more about HorizAL Gates, or visit the website at www.horizal.co.uk 93 THE door industry journal summer 2023
RkJQdWJsaXNoZXIy Mzg2Nzk=