THE door industry journal summer 2025 72 Automated Gates & Barriers Also online at: www.dijonline.co.uk Project Execution and Collaboration How would you describe the experience of working with our team during the project? Did any members of the Ellard team stand out to you? Laura stated: I contacted Adam Robinson advising that there was potential for 24 of the doors and from this point we have worked together alongside Ralph of MDS and Dave England of Ellard’s to ensure we could offer the same level of service we had provided back in 2013. We had one slight hiccup during commissioning, I contacted Adam directly and Ellard’s were in attendance the next day onsite, and all doors were installed and commissioned within the time scale. At Ellard, we pride ourselves on providing not just high-quality products but also exceptional support. We know that largescale projects like this come with challenges, and our goal is always to resolve any issues as quickly as possible. The fast response from our team ensured that the project stayed on schedule, reinforcing the trust MDS placed in us. Final Results and Customer Feedback Now that the project is completed, have you received any feedback from your own customers or internal team regarding the finished solution? Lastly, Laura added: The project was delivered by MDS manufacturing team, and the installation was led by Josh Westwood. Everybody who has seen the end result have advised how aesthetically pleasing the shutters look, we were impressed with the speed of the doors, the easy set-up of the control panels with the audio-visual panels. We have also had further interest from other customers about the shutters on this project. Overall, it has been a successful project for MDS. It’s always rewarding to see our products in action and to hear that they are not only performing well but also generating more interest from customers. The combination of speed, ease of use, and aesthetics makes these shutters a standout solution in a high-demand environment. We are proud to have worked with MDS on this project and look forward to seeing how our collaboration continues to deliver results in the future. www.ellard.co.uk > Continued from the previous page >
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