56 Industry News Door Industry Journal Summer 2026 Industrial Doors & Shutters Industrial Doors & Shutters is sponsored by Alliance PRODUCTS, SUPPORT AND PARTNERSHIPS What’s Next for Marantec UK AS 2026 continues, Marantec UK is focused on three clear priorities: developing products that support the needs of the market, improving access to customer support, and strengthening relationships with the people and businesses that continue to drive the industry forward. These priorities sit behind the next phase of activity for the business, with several important developments planned for Q3 2026. From a new Garage Door Controller currently in development, to expanded digital FAQ resources and a planned Marantec UK Open Day, the direction is clear: practical innovation, easier access to support, and stronger connections with customers, installers, suppliers and partners. For Marantec UK, progress is all about making sure customers feel supported before, during and after installation. That means continuing to invest in technical knowledge, training opportunities, digital resources and face-to-face relationships that help customers work more confidently and efficiently. Enhancing Support Alongside product development, Marantec UK is continuing to enhance how customers access support. Premiering in Q3 2026, Marantec UK’s FAQ and Help resources will continue expanding across both the company website and YouTube channel, making product guidance available 24/7, 365 days a year. This does not replace the value of speaking directly with the team. Instead, it strengthens the support available by giving customers access to simple, practical guidance whenever they need it. For installers and customers working on-site, timing can be critical. A question may arise outside office hours, during an installation, or at a point where quick clarification is needed. By building a growing bank of FAQ videos and help content, Marantec UK is making it easier for users to access product guidance quickly, wherever they are. The existing Marantec UK YouTube channel already includes tutorial-style content designed to support installation, configuration and product use. The support hub on the Marantec UK website also brings together product documentation, training information, FAQs and support resources across key product areas, including control panels such as CS 320, RS Panels and FEIG TST models. This direction reflects a wider commitment to accessible support. Customers can continue to contact the team directly, but they will also have a growing library of digital guidance available when they need immediate help. Further FAQ and Help videos will be added throughout the year, with the aim of building a more complete resource for common questions, technical guidance and product support. The wider support offer also includes free product training across the Marantec UK range. Training can be delivered at Marantec UK’s dedicated training room, online, or at a customer’s chosen location, helping customers develop product knowledge in the format that works best for them. Together, these resources help create a more rounded support experience: direct technical knowledge when needed, digital guidance available at all times, and flexible training opportunities for customers who want to develop deeper understanding across the product range. Customers can view the latest FAQ and Help resources via youtube.com/@MarantecUK and marantec.co.uk/faqs Innovating Products Product development remains a key focus for Marantec UK, with a new Garage Door Controller planned for launch in Q3 2026. While full details will be shared closer to release, this is an important development for the business and one that reflects a clear focus on practical, installer-led innovation. The new controller has been in development for 12 months and has been individually designed by the UK company, bringing together the expertise of three major manufacturers into one unit. The aim is to provide customers with a Garage Door Controller that offers flexibility, reliability and a wide range of operational options. Rather than creating unnecessary complexity, the focus is on developing one unit with a host of accessory options to support reliable operation across different requirements. This matters because modern garage door automation is no longer judged on one feature alone. Installers and customers need products that are dependable, straightforward to work with and supported by clear technical knowledge. Bringing multiple areas of expertise into one controller creates an opportunity to simplify product choice while supporting high standards of operation. The UK-designed element is also important. It reflects Marantec UK’s understanding of its own market and the practical requirements of the customers it works with every day. Products need to suit real-world installation environments, and this development has been shaped with those expectations in mind. At this stage, the product remains in development, but the direction is significant. It marks another step in Marantec UK’s continued focus on improving product capability, supporting customers with dependable solutions and strengthening its position across the automation sector. Customers interested in finding out more or registering early interest are encouraged to contact the Marantec UK team at technical@marantec.co.uk
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