THE door industry journal winter 2025 41 Industry News Also online at: www.dijonline.co.uk Part of the UK market One of the biggest benefits for UK customers is how much easier ordering has become. Before the Huddersfield base opened, many installers had to buy directly from Holland, which meant paying in euros and dealing with customs and extra paperwork. Now everything runs through the UK. The stock is here, the prices are in pounds and orders move quickly without the added hassle. It makes the whole process more straightforward and helps installers get the parts they need without delays. Thomas knows how important this is because he used to be a customer himself. Having experienced both sides, he understands how much difference local stock and reliable delivery make when you are trying to keep jobs on schedule. Part of the future IDD-Parts UK plans to host further open days as an ongoing element of its customer engagement. The message is simple: installers are always welcome to visit, view stock and seek assistance. The company also has longer-term plans. A new showroom and a dedicated training area are scheduled for development in 2026. These facilities will support product demonstrations, practical training sessions and technical guidance. Thomas explains that these investments are designed to add value beyond supply. Training and technical support will be an increasingly important part of the company’s role in the UK market. Part of the family Across every aspect of the new UK operation, accessibility stands out as the defining theme. Whether through the webshop, technical support, stocked items ready for immediate dispatch or a simple open-door policy, IDD-Parts UK aims to fit smoothly into the daily operations of installers and service teams. Thomas summarises the approach clearly. The objective is to make partnering with IDD-Parts UK straightforward. If customers need information, someone will answer. If they want to call, the team is available. If they want to visit, the (industrial) door is open, and the coffee machine is on. www.iddparts.co.uk
RkJQdWJsaXNoZXIy Mzg2Nzk=