Door Industry Journal - Spring 2022

Industrial Doors & Shutters Automated Gates & Barriers Industry News Domestic Garage Doors Entrance, Sliding & Bi-folding Doors Fire Doors, Safety & Security Timber, Metal & Composite Doorsets Access Control & Smart Security Coming Summer 2022 Locks & Building Hardware 20 Years of Automated Gate Standards The Voice of the UK Door & Gate Industry | Spring 2022

spring 2022 THE door industry journal Also online at: Advertising and Editorial The Door Industry Journal PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 464147 F: 01444 464148 E: mail@doorindustryjournal.- Design Agency Freelance Design & Graphics PO Box 508 Warninglid Haywards Heath West Sussex RH17 5GY T: 01444 461796 F: 01444 461596 E: Advisory Partner The Door & Hardware Federation The Barn Shuttington Fields Farm Main Road Shuttington Tamworth B79 0HA T: 01827 52337 F: 01827 310827 Printed Circulation: Door Industry Journal is a controlled free circulation publication and is available free of charge only to personnel who fall within our defined criteria. Copies are available on subscription to persons or companies who do not qualify. Our current printed circulation is just under 5000 copies. Digital Circulation: Our current digital circulation reaches around 12,500 readers. Annual Subscription Rates: £17.95 (UK), £29.95 (EU), £38.95 (Rest of World) To subscribe visit: 3 Follow us on Twitter @DoorIndustryJnl The Door Industry Journal is an independently produced and edited trade publication which is published by Avalon Innovations LLP on behalf of the door, hardware and gate industries, with support and guidance provided by The Door and Hardware Federation (dhf) and other carefully selected industry bodies. Companies selling to the any of the above industry sectors wishing to find out more about advertising or having articles published in the Door Industry Journal should visit our website at or download our media pack at . Alternatively, to obtain further information, discuss your advertising requirements or to enquire about special features and advertorials, please call us on 01444 464147 or send an email to . Door Industry Journal is a trading style of Avalon Innovations LLP. Company No. OC364751 Derek Hibbart, Editor, Door Industry Journal welcome Warm sun is shining down outside my office as I write this to you. This means that winter is behind us, Easter is on its way, and - of course - the spring issue of the DIJ is here. I hope the weather is just as nice where you are, as you sit down to read this. But – before you reach for the sun cream – let me tell you a bit about what’s inside: • Tradify software is making life easier for many installation firms through a digital approach to job management and organisation (page 6) • Garador has launched a series of new brochures – in both print and digital formats – to showcase its extensive range (page 8) • Tentoma has released a RoRo StretchPack® packaging line for 6-sided sealed door packaging, which offers comprehensive protection against dirt and moisture (page 24) • One-Step Marketing has written a handy guide on how to maximise the marketing reach of recent installations (page 54) • Mydocking has developed a new van docking portal – the VS250 – for the parcel distribution sector, which boosts efficiency by sealing the area between the van and docking area (page 92) • Hörmann UK is combining visual style, security and thermal efficiency with a new range of aluminium entrance doors (page 106) • Strongdor has provided a handy specification guide for anyone who installs steel doors for customers (page 112) • C Prox-Quantek is reporting strong sales of its touch and proximity switches, which enable automatic door activation and access control (page 108) I hope you enjoy the magazine and have a good Easter. I’ll be back with you in a few months’ time for our summer issue.

Also online at: contents 5 24 New Door Packaging Line Provides 100% Sealed Packaging Tentoma launches new door packaging line. 77 ‘Roller Solutions from Aluprof’ With the continued growth of aluminium home improvement installations, there is a further aluminium system that offers home improvement companies a lucrative ‘range build’ product option. 86 NVM Paves the Way with their Latest Release…. With over 55 years’ experience and highly skilled engineers, North Valley Metal has developed a strong reputation across the door industry. 98 20 Years of Automated Gate Standards EN 12453 was first published in 2000; before this date, there were no powered gate standards. 106 Performance and Choice - Entrance Doors from Hörmann UK Along with visual style, security and thermal efficiency are high on the list of priorities for homeowners looking to replace their entrance doors. 114 Why Chopping the Bottom Off School Doors is a Bad Thing, Actually Richard Kowalski, an industry expert from door producer Stairways, explains why a proposal to cut the bottoms off classroom doors in Scottish schools to improve ventilation could endanger lives and property. 121 Strongdor Celebrates Being Approved for Made in Britain Membership Strongdor’s adoption of the official, protected mark will help buyers recognise its products as high quality, innovative and British-made. 124 IronmongeryDirect Supplies your Security Essentials Here, we’ve highlighted a selection of just some of the solutions that can be found on its site. 129 Are You Serious? Industry News Industrial Doors & Shutters Domestic Garage Doors Entrance, Sliding & Bi-folding Doors 6 81 Automated Gates & Barriers 94 50 106 Fire Doors, Safety & Security Timber, Metal & Composite Doorsets 111 121 Access Control & Smart Security ??? Locks & Building Hardware Take a Break Services 122 128 130 98-99 20 Years of Automated Gate Standards Following the 2010 child deaths in Bridgend and Manchester, much has changed. THE door industry journal spring 2022 Coming Summer 2022

Also online at: 6 THE door industry journal spring 2022 Industry News How Are Door Installation Specialists Using Job Management Software to Make Life Easier? Using job management software helps take the hassle out of quoting, invoicing and sending your staff to call-outs. Aluminium door and window installation expert Regan O’Brien was staying up till 2am every Wednesday before discovering he could digitise his workflow with Tradify. Regan has been running O’Brien’s Aluminium & Maintenance for the past nine years. Anything to do with fixing and repairing aluminium doors2 and windows – Regan and his team are the ones for the job. It was in his fifth year of business that Regan realised he needed to change the way the business operated – the late hours were starting

to take their toll. “I can’t keep doing this. I needed an easier way,” he thought. Regan was struggling to keep up with the paperwork that comes with a five-year-old business and four permanent staff. Sometimes that meant he’d end up letting customers down. “Customers would say, ‘You were meant to be here at 10 am,’ and I’m trying to find the piece of paper that had the job on it amongst piles of paper scattered everywhere.” Not only was Regan having issues keeping track of the jobs he’d booked, but he was also often up all night drafting quotes1 and invoices2 – sometimes forgetting to charge his time correctly. He’d be rushing to do the odd invoice during the day, and in between jobs he often didn’t write down a full description of each job. Later, when he’d try to decipher his notes to finish the invoice, he’d often struggle to remember exactly how many hours a job had taken him. This is where he’d lose out on being paid what he was truly owed. It was time to go on the hunt for a different way of doing things. Regan is happy to admit it was his wife who found Tradify3. “We could tell straight away that Tradify was simple to work with and had everything we needed. We could load our stuff and get going – and that’s what we liked about it.” Since he started using Tradify four years ago, Regan hasn’t once lost track of what he and his boys are doing. That’s because he can track and store job information all in one place. “It shows you where jobs are, has a good system for managing bookings – it’s bloody great to use.” When it comes to recording hours, Regan uses timesheets to accurately keep track of the hours each person has worked on a job. They simply log in to Tradify on their phones and start the timer, stopping it when they’ve finished – no more chasing guys for their hours. The boys can also book themselves in for new jobs through the scheduler. Now, there are more late nights for Regan – not now that his office lady (aka his wife) can easily send out 30-40 invoices every day. With a click of a few buttons, an enquiry becomes a quote, and a quote becomes an invoice. And because Regan has Tradify linked with Xero4, all their financial information is automatically uploaded there as well. “Tradify has saved me a lot of time at night with quotes and invoices. As long as the boys put the info into Tradify, a click of a few buttons and it’s done – that process has sped up.” Where Regan was spending until the wee hours of the morning working on quotes and invoices, he now spends his time doing the things he loves. “You’ll find me racing stock cars or working in the shed instead.” So, how much time has Regan saved using Tradify? His response: “It’s definitely saved us a lot of time, and it’s helped me make more money too.” He jokes that he’s saved money on A4 paper and printing, but more importantly, he’s more organised – and that has helped him book more jobs and make more money. It also helps that his wife, his boys and he all have access to Tradify – whether they’re at home, in the office or out on-site. “We have three computers set up in the office – one for me, one for my wife, and another one for the boys. We also have a tablet the boys can take with them to jobs, and they can also use Tradify on their phones.” Interested in giving Tradify a go? Start a 14-day free trial5. No credit card required. No pressure. Or jump on one of our weekly live demos6 as we show you Tradify in action. Links: 1 2 3 | 4 5 | 6 7 THE door industry journal spring 2022 Also online at: Industry News Door Industry Journal is offering readers a special code to get 50% off your first three months with Tradify — use DIJ50 to get started at .

THE door industry journal spring 2022 Industry News Also online at: 8 Garador Launches New and Improved Brochure Range Garador, Britain’s leading garage door manufacturer, has launched a series of brand-new brochures to cover its extensive range of garage doors, front doors and accessories. Recently, Garador has introduced several innovative new designs and technical features into its range of garage doors and the new set of brochures offer all the information needed to help choose the best door for every situation, plus the additional options available for specific builds. The colourful brochures, which cover Garador’s popular Up & Over, Sectional and Roller garage doors as well as FrontGuard front doors, also include information on product features, door designs, safety systems, materials, insulation options and lots of other important details. Everything is presented in a new highly visual format which makes the brochures quick and easy to read and understand. The marketing team at Garador has worked hard over the last 24 months to develop a fresh new look to the brochures, ensuring they are intuitive and contain all you need when purchasing a garage door. Paul Eddleston, Marketing Manager at Garador, said: “We want to give our customers an overview of what the product does, followed by an in-depth look at the more technical aspects. Right from the outset, we aimed to create

9 THE door industry journal spring 2022 Also online at: Industry News something that clearly explains the main features of the product, whether that’s a roller door, an up & over door or a sectional door.” Paul continues: “Our brochures serve as a good starting point for Garador products, but with enough technical content if they want to dig a little deeper. By providing an excellent set of brochures, we hope to give our prospective customers all the information they need to make an informed decision.” The marketing team at Garador are delighted with the new brochures. They have a fresh, eye-catching design and intuitive layout. They communicate the value of Garador’s superbly engineered products and will be a real help to those looking to buy a new garage door. Mona, the face of Garador, has returned for the latest iteration of the brochure redesign taking on a more prominent role in lifestyle imagery and interacting with each of the different types of garage door featured. The new brochure designs are available in both print and digital pdf format. The high-resolution images ensure that the various surface finishes and colour choices are represented accurately. They also contain a wealth of technical information on functionality and operating systems with details of materials, lifting gear, operators and accessories. New smart features such as Garador’s Series 4 GaraMatic operators, including the BlueSecur app and energy-efficient LED lighting are also covered. The new Garador brochures are: • FrontGuard entrance doors brochure • Range brochure • Sectional garage doors brochure • Roller garage doors brochure • Up & Over garage doors brochure Call for your new brochure now on 01935 443722 or browse online at

Also online at: 10 THE door industry journal spring 2022 Industry News Ian Firth Doors & Hardware Marks 40th Anniversary West Yorkshire firm, Ian Firth Doors & Hardware, marked 40 years in business on ‘Ruby’ Tuesday 1st March 2022. Founded by Ian and Bernice Firth from their Leeds family home in 1982, the company currently has a turnover exceeding £16m and employs over 100 people. A timeline has been produced charting the company’s story so far, visit their website to read the full story - . What began with the supply of ironmongery to local housebuilders, the company has grown and evolved to become one of the leading manufacturers of composite residential doorsets nationwide. Growing fast in the 1980s and expanding into new product groups, such as internal doors, patio doors, garage doors, loft hatches, and external doors, the company was able to purchase land in 1996 and build its very own premises, Lady Ann House, Shaw Cross, Dewsbury, where it warehouses, manufacturers and distributes from today. For further details visit or call 01924 438112 Garador’ Biggest Ever Stand Britain’s leading garage door manufacturer Garador has designed their biggest ever stand for the National Homebuilding and Renovating Show at Birmingham’s NEC (24th-27th March 2022). Thanks to the size of the stand, Garador has the space to showcase all their very latest products, including innovations in automation technology and new garage door designs. A selection of up and over, sectional, roller and side-hinged garage doors as well as Garador FrontGuard entrance doors are all included in the display. Two of the doors which are expecting to attract considerable attention are Garador’s new Ascot side-hinged garage door and the new GaraGlide roller door. The new Slategrain surface finish for sectional garage doors is also included in the display. There is a lot for visitors to see on the stand, plus a team of Garador experts will be on hand to answer all questions. Visitors can also find out about the latest electric operator technology for garage doors, including “smart ready” Series 4 GaraMatic operators which can be fully controlled using Android or iOS smart phones. With environmental aspects now high on everyone’s list, Garador is also displaying its ultra-thermally efficient and secure FrontGuard front doors. Along with excellent insulation, these doors complement the designs in Garador’s garage door range, meaning homeowners can choose a matching garage door and front door design from one manufacturer. Garador’s Managing Director Neil Discombe says: “We are always delighted to be able to showcase our fantastic range of products. We also always welcome the opportunity to meet our customers in person, and having a larger stand definitely makes a difference.” To find out more about Garador and its full range of garage doors and entrance doors, please visit

Ukrainian Refugees Receive Donations from the Aluroll Team Following the news about Russia’s invasion of Ukraine, Aluroll and its neighbouring companies pulled together to try and make a small difference. Aluroll’s Patryk Kupiec coordinated the efforts, managing to collect two full van loads’ worth of donations in under 24 hours. The boxes of bedding, jackets, hygiene products, tents and other basic living essentials were then taken to a local collection point, from which they headed to Ukrainian refugees in Poland. 11 THE door industry journal spring 2022 Also online at: Do you want your company to feature in the Door Industry Journal but don’t know what to write? Don’t worry, help is at hand… Martin Sayers at MSCopy is the copywriting partner for the DIJ and is available to write your editorial, marketing and advertising copy. It is his job to write words that drive customers to your door. Martin has over a decade of experience and can produce copy for you based on a simple written brief or telephone interview. If words are failing you then contact Martin Sayers today – call 01223 476286 or email Martin Sayers Are you lost for words? The intention of this column is to give you advice on how to improve your marketing communications – websites, emails, brochures etc. As a copywriter, It’s my job to sell with words and I hope you can benefit from my experience. Here’s my latest tip: If you write any sort of marketing copy for your business – be it an email, web page, sales letter, even a social media post – then there is one small thing you can do to instantly improve it: Before you send anything out, read the copy back from the point of view of the reader – the person who could be buying from you. Then, after every sentence, ask yourself if it adds anything. If it does – keep it in. If it doesn’t – chop it out. That may seem simple. It may even sound like common sense (it is) but you’ll be surprised by just how much waffle you have in your copy. Doing this will make you think about the value of every single sentence and will help you pull out stuff that doesn’t need to be there. Martin on Marketing

13 THE door industry journal spring 2022 Also online at: Industry News Facing 2022 with Huge Optimism: dhf Reflects on a Most Successful Year Despite the ongoing uncertainty surrounding the Covid-19 pandemic, Tamworth-based trade association, the Door & Hardware Federation (dhf), has hailed 2021 as one of its most successful and constructive years. At a time when the industry has been required to wade through the collaborative headache of Covid-19 and Brexit, the federation has continued to offer unrivalled support, information and assistance to its members and the industry. At the beginning of 2021, dhf published a new best practice guide named Biosafe Hardware. The guidance document targets architects, facilities managers and building managers/owners, and offers information and support on how they might effectively balance health, safety and security, especially during the current COVID-19 pandemic. The federation has continued to advise its members on how to operate safely throughout the year. In February, dhf hosted a series of bespoke webinars regarding UKCA marking replacing CE marking following Brexit, with the first virtual event held on Wednesday 10th February. It served to highlight the pertinent points regarding the replacement of the CE mark following Brexit, relevant to manufacturers and suppliers of domestic garage doors. dhf has also voiced its full support for The Construction Playbook, in delivering a more efficient, faster and greener solution to improve building and workplace safety. Introduced in December 2020 by the government, The Construction Playbook brings together knowledge, expertise and best practice to reform the industry and transform how public works projects are assessed, procured and managed. Its objective is to improve building and workplace safety, promote social values and work towards the UK’s 2050 net-zero commitment with a whole life carbon approach, by way of clear and appropriate outcome specifications, longer-term contracting across portfolios (offering greater value through public spending) and faster end-to-end project delivery. In addition, dhf has demonstrated its decade of support for the automated gate and traffic barrier sector this year at Fencex. Speaking at the time, dhf’s Head of Commercial Operations, Patricia Sowsbery-Stevens, said: “We are not only celebrating 10 years of putting our weight behind the automated gate industry, but the many positive and considerable milestones that have been achieved along the way, for example, ’setting the standard’ by offering Ofqual-regulated training, and in so doing, becoming the UK’s very first organisation to offer an official theory qualification for the automated gate sector that complements the industry NVQ, has been a significant highlight for the federation. The formal qualification is recognised by employers and is vital in demonstrating a competent workforce. This has been a genuine ‘game changer’ across the industry. Most noticeable has been the improvement in the quality of gate installations and installer knowledge UK-wide”. At the very heart of dhf’s operations, of course, is its training programme and it prides itself on keeping the industry informed by delivering training that enables safe and compliant products to be put on the market. Indeed, the organisation’s employees have remained committed to helping its members as much as possible during the pandemic, putting delegates first, through online webinars and the distance learning programme. “Our members have been able to access an almostuninterrupted level of training since March 2020 and we have worked extremely hard behind the scenes to offer a streamlined provision,” explains Patricia. In April, dhf resumed its classroom training with learners once again returning to dhf’s training academy, and in June, it added to its training portfolio with an Emergency First Aid at Work Training Course, covering such topics as actions in an emergency, resuscitation and CPR, the use of AED’s (automated external defibrillator), wounds and seizures. The federation has also embarked upon a fiveyear training strategy, planning for a series of new and innovative training courses over the next five years that will fully complement its existing offering. In collaborating with Entrance Systems Alliance (ESA), the organisation established by dhf and the Automatic Door Suppliers Association (ADSA), dhf has been able to offer a single, combined NVQ qualification to better serve the needs of the Powered Pedestrian Door, Automated Gate, Industrial & Garage Door and Fire Door industries. This one NVQ will cover installation, repair and maintenance, a change from the original requirement of two NVQs: one for installation, and the second for repair and maintenance. And a new training website – just launched – will enable greater flexibility for learners. Outlining its potential benefits, Patricia says: “We will be able to update presentations in-house for our delegates and allow learners to sit accredited examinations online. The new training website also delivers our Distance Learning Programme (DLP) remotely; there is no need for learners to co-ordinate with their Distance Learning tutor, instead they can learn online, controlling their own pace and learning journey. “Once again, we see dhf rising to the continuing challenges that face the industry, providing a consistent, reliable and trustworthy service to members and nonmembers,” concludes Patricia. “Having faced the tumultuous uncertainty of the past two years, we are facing the future with tremendous optimism. dhf remains a centre of excellence across all the sectors it serves, and its calm and proactive response since March 2020 has been a clear demonstration of its value and place in the industry.”

Also online at: THE door industry journal spring 2022 Industry News 14 Raising Standards at Ellard: Instilling Confidence Through Product Knowledge Ellard is committed to raising standards, and by providing a wide range of training on its products, they feel it will give their customers a greater understanding and confidence in what they sell. What type of training is available? Ellard offers a range of product training covering all of their various product lines, including Industrial motor products and controllers, Garage door motors and accessories, Gates & Barriers, Blind motors, and accessories, and Basic Electrical. Bespoke training is provided to suit customers’ needs, and by them providing specifics, they’ll make sure those needs are covered. What benefits our training will give customers? • A certificate of attendance will be provided • The training is complementary • Practical training including troubleshooting • A better understanding of product features and benefits • Access to the Ellard YouTube channel, which includes videos to support the training given What extra support will be provided? • Expert technical advice via telephone | Refresher training to support customers’ needs To support bespoke training sessions, the company have created alternative avenues of customer support, accessible online, which are outlined below. YouTube Video Library During bespoke training sessions, customers are encouraged to talk about what can be done differently to support their needs. On reflection, technical support is ultimately their number one need. To assist them, their customers, and the technical support team, Ellard introduced some short snippet “How to” videos. Each video focuses on specific functions and the general operation of any given individual product. Such demonstrations include: • How to programme a transmitter | How to set the limits | How to configure safety edge | How to set digital limits Throughout 2022, they’ll continue to increase the library, which will reduce technical calls and increase the overall service level. Webinars As we move into a new digital era, Ellard has embraced this change and introduced its webinar. Utilising the Zoom platform, the webinar is held once a month and is used to target a specific product range. Once a product is selected, Ellard then targets their existing customer base through the power of social media, email, and word of mouth. Then a 10-minute video is prepared to detail the specifics of the product: • Features & Benefits | Tour of the Circuit Board | How to Programme | Diagnostics This video is then played at the start of the webinar, followed by a live questions and answers session. Having now completed four successful webinars, it’s become apparent how invaluable they are to the customer base. Testimonials “The training today was excellent. I thought you explained everything clearly and it was great that we actually got to do some hands-on programming and setting limits etc.” (Millar Blinds Group) “Thank you for the training they all thought it was very worthwhile”. (Prodoor) “It was nice to finally meet you in person the other day and be able to get a look around the Ellard factory/offices. In the training course, I found everything was explained clearly and the content was well delivered and even though I’ve had experience setting up the motors before, it was still a really useful day discussing how the hub works and how it can be linked to Alexa as well as learning little things, I didn’t know such as deleting unused channels on the remote etc.” (Vesta Blinds) “Thanks for your time the guys really enjoyed it and got a lot out of it”. (GEZE UK Ltd) “Thank you very much for today, all of our team in attendance today were really impressed with their experience today. We feel that Ellard have all bases covered for our industry and are confident that we could use them as our sole motor supplier in the not-too-distant future, the support so far has been amazing, and we are looking forward to increasing the products that we are able to offer with the help and support from Lee and the guys at Ellard. Thank you for a fun-filled educational day.” (Signature Blinds) To book your training slot, please email Les Potts (Training Co-Ordinator) at

Also online at: 16 THE door industry journal spring 2022 Industry News Checks and Balances When it comes to technical standards, the Automatic Door Suppliers Association (ADSA) helps establish and maintain British and European regulations and through learning and development, assessment and accreditation helps ensure that they are met. But it also offers a more ‘hands on’ service to provide end-user customers and member organisations with an independent advisory service to ensure that their automatics make the grade. ICAS – the independent compliance assessment service - offers an independent assessment on the operation of powered pedestrian doors to verify satisfactory performance or provide recommendations for door system improvements. The process starts with clients being asked to complete a questionnaire to establish correct terms of reference for the project, around this preparatory work is undertaken alongside a schedule of site visits and meetings. Assessments are carried out by ADSA’s Technical and Training Manager or by a member of the ADSA Executive team. Says ADSA Managing Director Ken Price: “Our first task is to work with our client to establish clear terms of reference for the report. A client who feels that a door has been incorrectly specified for example will be looking for very different details to a client who is investigating reasons for an incident or injury. “We then work with the client to gather as much information as possible to allow us to build a picture of the use of the door. This involves us searching historical service or breakdown records or incident reports.” The process includes: • a BS7036 -0 risk assessment for the door set at the time of the visit. This assessment is to identify predominant door users and the likely risks associated with the door in that environment. • a full authorised technicians check which details all measurements required to ensure full compliance with BSEN 16005. • observation of doors in normal operation to understand any unforeseen user requirements • examination of previous visit reports and service records to ensure correct service and maintenance regimes are in place • arrangement of meetings with relevant stakeholders to understand the challenges existing at the time of the site assessment This culminates in the delivery of a detailed report on performance with recommendations for improvements. Adds Ken: “ADSA developed ICAS several years ago when a series of accidents involving powered pedestrian doors hit the headlines. As an independent organisation with expert knowledge, we were ideally placed to undertake assessments and this has now developed into a service that provides consultative advice on specification, installation and after-sales service, as well as condition reports for door systems. “The association offers clients strict non-disclosure arrangements but I can say that over the past year we have worked with prominent architects’ practices, developers and a major UK supermarket. The demand for ICAS is most definitely increasing.” For more information on ICAS contact: or call 01827 216136

17 THE door industry journal spring 2022 New Chair and Vice Chair for dhf’s Building Hardware Group Door & Hardware Federation (dhf) has announced the new Chairman of the Building Hardware Group as Richard Bromley; he will be supported by new Vice-Chairman, Neil Rule. Richard, who formerly served as Vice Chairman of the Building Hardware Group, has many years’ experience in the lock and hardware industry and, in 2021, was appointed Business Development Director & Chief Technology Officer for ASSA ABLOY UK & Ireland. He has worked for ASSA for more than 10 years, starting in the position of General Manager of Replacement Multi-Point Locks in 2012. Before joining ASSA, Richard held the position of Commercial Director for 13 years at E. Aldridge Limited. Neil started working in the industry in 1998. After leaving school, he served an electrical apprenticeship at Gateshead Metropolitan Borough Council. For more than 20 years, Neil has held sales and commercial roles of increasing responsibility within the area of mechanical cylinder locking and electronic access control systems. Neil is the ARGE Work Group Convenor for Masterkey Systems Data Security, sits as a UK expert on CEN/TC33/WG4 and is a BSI committee member. He is also a longstanding member of dhf. The new roles for Richard and Neil come on the back of David Whitworth’s retirement as Chairman of the Building Hardware Group and Chairman of dhf. In January of this year, the federation announced he would be stepping down following many years of loyal service. The new Chairman of dhf was announced to be Paul Browne, former UK Chief Technology Officer & Business Development Director of ASSA ABLOY. “We are delighted to welcome Richard and Neil into their new positions and wish them both the very best,” said dhf’s CEO, Bob Perry. “Both have a tremendous level of experience in the industry, and together with Paul Browne’s new appointment, dhf is facing the year with great optimism and a superb team in place. We are grateful to be able to benefit from the knowledge and skillset that, collectively, they bring with them.”

Also online at: 18 THE door industry journal spring 2022 Industry News Hörmann UK to Showcase Garage Doors at the FIT Show For the first time, Hörmann UK will be displaying its market-leading range of garage doors at the FIT show, together with their premium entrance doors and Smart technology - an impressive portfolio of products that provide exciting opportunities for both fabricators and installers. Taking centre stage will be the new RollMatic T which has been specifically designed to be fitter friendly and address the requirements of an increasingly competitive UK roller door market, whilst maintaining the high standards expected from Europe’s leading garage door manufacturer. Designed to be quick and easy to fit, the door is supplied in two sturdy and easily transportable boxes containing all the components needed to install and operate the door, with pre-assembled and pre-drilled components reducing preparation time on site. To illustrate just how quick and easy the RollMatic T door is to install, demonstrations will take place on the Hörmann stand throughout the show, with a daily competition being held for visitors to guess the actual time taken to install the door. On show for the first time will be the new RollMatic 2. Introduced as a new and improved version of their wellestablished RollMatic roller door, RollMatic 2 has been developed by Hörmann to address the industry-wide problem of scratching associated with roller doors. Utilising innovative technology, RollMatic 2 incorporates the inherent technological benefits of the original door whilst reducing the risk of marking and scratching caused by grit or other foreign objects. Two Hörmann automated sectional garage doors will be on display, one featuring the new Slategrain finish, which replicates the natural finish and structures of slate, alongside a door illustrating the innovative and creative ‘Duragrain Individual Print’ which offers the ability to print individual images onto the surface of the garage door. Hörmann automated sectional doors are supplied with Secured by Design as standard. Also on show will be Hörmann’s premium range of Thermo45/65 steel and aluminium entrance doors offering good looks and exceptional security, alongside impressive U-values as low as 0.47 W/m2k. Manufactured from high-grade components and featuring high security locking systems, the range features an extensive choice of styles, accessories, and finishes. Featured for the first time will be the Thermo65 black edition, a range of accessories in elegant Jet black, mirroring the latest trend for black interior fittings popular in both kitchens and bathrooms. Visitors to the stand (S11, Hall 3A) will also be able to see the most advanced automation systems which feature Bluetooth technology enabling opening and closing of both garage and entrance doors using a mobile phone or tablet. This is in addition to the conventional operation by way of remote control using handheld transmitters. In response to the increasing popularity of Smart home devices, covering everything from heating, security, and home comfort, Hörmann will be featuring their Homee which brings the garage and home closer. The Homee provides full home automation by connecting to other smart home systems via an app so that they can all work from one central platform. Wolfgang Gorner, MD of Hörmann UK comments: “The FIT show provides Hörmann with the ideal opportunity to showcase our garage doors to a new market sector. We know that more fabricators and installers are looking to expand into the ‘home improvements’ market and Hörmann garage doors are the ideal fit. Not only do we offer an extensive and high-quality range of garage doors, but the introduction of our RollMatic T also offers the quickest and easiest door to fit on the market – truly fitter friendly. Steel entrance doors and our Smart technology complete what is an exciting and innovative range of products - the team and I are looking forward to welcoming existing and prospective customers onto the stand.” To find out more about Hörmann visit or call 01530 516868. Hörmann Rollmatic II Roller Garage Door Duragrain Individual print Hörmann Thermo65 Steel Entrance Door

14 THE door industry journal spring 2022 Industry News Also online at:

OPEN DOORS If at first, you don’t succeed …. try, try and try again. Many people have been credited with this saying and it is reported that Robert the Bruce, King of Scotland, said it to his troops before the Battle of Bannockburn in 1314. Certainly, it is a phrase that is widely used at the dhf offices in Shuttington in relation to matters of compliance, particularly involving garage doors, industrial doors and automatic gates. In the industries that we represent, dhf training courses are highly regarded and very well supported by our members. But, attending the training courses is just the start; it’s what happens after then that determines how successful the process has been to the individual and the company. It is not a boxticking exercise. Compliance and training have to be championed by the owners and directors of companies and then fed through the organisation - no ifs, no buts - and, to be frank, we come across far too many situations where that is not happening. That’s where we try, try and try again to get ‘buy in’ and management understanding. The magnitude of the issue is demonstrated by the fact that we currently have 40 companies who have joined dhf, completed the training requirement but not satisfactorily completed the complimentary conformity assessment (CCA). Therefore, they remain Affiliate members, meaning that they don’t appear on our website, they won’t get a membership certificate, and they can’t display the dhf logo The message is simple: training and compliance are not achieved by attending a one or two-day training course; it needs to be in the company’s DNA and a permanent ongoing key performance indicator and of course, it is also important that companies encourage and support their employees to achieve their relevant NVQs. Details of NVQs are available on the ESA (Entrance Systems Alliance) website ( which is a company jointly formed by the Door & Hardware Federation and the Automatic Door Suppliers Association. A regular comment column, brought to you by Bob Perry, CEO, Door and Hardware Federation For more information, please visit THE door industry journal spring 2022 Also online at: Alutech’s UK Website Gets a Fresh New Look JD (UK) LTD, the UK home of Alutech Garage Doors and Automation, has just launched its new and improved website. The new website features more detailed, accurate and up-to-date information on the company’s wide range of products and has been designed to be easier to navigate so each visitor can find exactly what they’re looking for and more! National Sales Manager for JD (UK) LTD, Jason Wade, explains, “When a company has the wide variety of product options available as we do, it’s easy for the website visitor to get lost in the various categories/ subcategories. So, in our new website, we really try to guide the user through the various product styles and options available without confusing them and while explaining each product’s main features and benefits.” The new website has a fresh, modern look and also features updated product images so that the user can have a more informed idea of all the styles and designs available. The online door designer has also had a considerable upgrade to include all the colours, designs, styles and textures available. What’s more, it is quicker and easier to use than the previous door designer. And the website now has a dedicated page for trade customers and one for homeowners, making it an invaluable sales tool and point of reference for anyone installing or looking to purchase an Alutech garage door or automation. You can view the relaunched website now at or by scanning the QR code. If you would like to speak to one of their friendly team about any of the products, please call 01924 472924. Bob Perry, dhf CEO

Also online at: 22 THE door industry journal spring 2022 Industry News SWS UK Gains 90 Years’ Experience Leading manufacturer SWS UK has often stated that the secret to its success is down to its people. Despite the recruitment challenges that are being felt up and down the country, SWS UK has been successful in seeking out real talent with its newest recruits. Most recently, they have made investments in its warehouse and production areas following the recruitment of three new Team Managers, including Paul Johnson who recently accepted the role of Warehouse Manager. The three newest Team Managers have a combined experience of 90 years in production and warehouse management. They make up SWS UK’s team of 7 Production Managers, overseen by the Production Manager Mick Speight, who has been with the business for 17 years. Mick says: “SWS UK has a really strong team of Production Managers. As well as focusing on the efficiency of their own department, we are all united in supporting one another to roll out consistent practices. Ultimately these practices will improve output, but they also ensure we don’t fall short on quality, safety, or waste management.” Meet SWS UK’s Latest Production Managers Barrie Stimpson (Shutters Team Manager): Barrie’s background is in the graphic printing industry. He began his career 30 years ago as a Process Operator before working his way up to his last position of Production Manager. He has extensive experience in implementing ‘Lean Projects’ and has been educated at the Manufacturing Institute in Manchester, where he completed a diploma in the Accelerated Route to Lean Manufacturing. “I joined SWS UK in October of last year and have thrown myself into the role of Shutters Team Manager. I’ve worked with my team to improve the housekeeping which has had a positive effect on my department’s efficiency. My experience is well suited to the role and I’m looking forward to working with Mick and the other Team Managers to enhance and streamline SWS UK’s production processes.” Paul Johnson (Warehouse Manager): Paul joins SWS UK with almost 30 years’ experience in warehouse management across several industries including IT distribution and retail. Most recently, he has been Operations Manager at the UK distribution centre for Coffee Division, a large drinks company based in Poland. “Despite only being with SWS for a few months, it’s obvious that the business has a real drive to move forwards and grow. I find this really exciting and it’s an environment where I can see myself thrive. Right from my very first interview, I was made to feel welcome. It’s a great place to work. I’ll be using my knowledge and experience to restructure the warehouse operation so that it offers the best possible service and support to the production areas, thus enabling the business to meet its targets and the demands of the customer. We are already in the process of analysing our stock profile as part of a major restructure / refurbishment of the Lancaster warehouse operation and I’m certain that the benefits will be felt throughout the business.” John Desborough (SeceuroGlide Team Manager): SWS UK’s latest Team Manager is John. John also has 30 years of experience in his previous field of the chemical industry. Specialising in the recycling, distillation and processing of organic solvents, John’s previous role was with one of the largest chemical recycling companies in the UK. “I began my career as Process and Plant Operative, but for the last 20 years, I have worked in a managerial role as Plant, Production and Site Manager. I have gained valuable skills and experience in managing people and processes for an efficient plant. While I haven’t been with SWS UK for long, I’m extremely impressed with its employees, technologies and processes. I’ll be using my engineering background plus my knowledge in health and safety, quality, and environmental practices to support my colleagues in making further improvements whilst moving SWS UK forwards.”

Also online at: 24 THE door industry journal spring 2022 Industry News New Door Packaging Line Provides 100% Sealed Packaging Tentoma launches new door packaging line It is essential that door packaging is 100% sealed, to protect the doors from losing attractiveness and value before they reach end-users. For that reason, Tentoma has launched a full RoRo StretchPack® packaging line for 6-sided sealed door packaging. The new packaging line includes the following functionalities dedicated to the door manufacturing industry: • The door is lifted for mounting of corner protection • The door is centred on the infeed conveyor • The door size is measured (width x height) • The door is packed and sealed in one operation Using RoRo StretchPack®, the door is packed in a tubular stretch film. It provides a 6-sided packaging, with a short 100% waterproof sealing on each end. It protects the door against the penetration of dirt and moisture during storage and transportation. More door manufacturers have started using RoRo StretchPack® “We have seen more door manufacturers shifting to use RoRo StretchPack® for packaging,” Jane Tønder says. She is Head of Sales at Tentoma, who has developed the RoRo StretchPack® technology. She continues: “That is the reason why we have developed this complete packaging line to the door manufacturing industry. It can be installed as a standalone solution or as an inline solution in a fully automated production line. The final configuration will of course always be based on customers’ requirements”. The RoRo StretchPack® technology is based on the proven vertical stretch hood packaging of e.g. pallet. Tentoma has developed the technology further, so RoRo StretchPack® is able to perform a horizontal 6-sided sealed packaging in just one operation. RoRo StretchPack® is very suitable for packaging large goods like doors, tabletops, and similar. A film saving packaging solution RoRo StretchPack® is single layer packaging, in contrast, to e.g. orbital wrapping. The stretch film gives a tight packaging, where the film fits close to the door. Together, these properties prevent excessive use of film. When customers shift to RoRo StretchPack®, they typically see reductions in film consumption between 25-60% compared to conventional packaging methods. Remove heat shrink from the packaging line RoRo StretchPack® is a cold packaging process, which means that you can remove any heat shrink ovens from the packaging line. Thereby you reduce your energy consumption significantly. In contrast to heat shrink packaging, RoRo StretchPack® performed high repeatability and uniform packaging. It also ensures that branding printed on the stretch film is exposed nice and uniform on the packaging. Benefits of RoRo StretchPack® • 100% sealed and waterproof packaging • Packaging and sealing in one operation • Film savings up to 60% • Energy-saving up to 90% - by removing heat shrink • Tight, smooth, and nice packaging • Uniformed packaging suitable for branding The new RoRo StretchPack® door packaging line. The packaging line can be equipped with more film roll stations to different door sizes and brandings. Depending on thickness each roll can contain up to 6 km film. Using RoRo StretchPack® the door is packed into a tubular stretch film. The tubular film is sealed in both ends during the packaging to ensure 100% sealing. Packaging and sealing are done in one operation. Learn more at

Also online at: 26 THE door industry journal spring 2022 Industry News SBD Collaboration Leads to Designing out Crime at Plymouth’s North Prospect Development One of the country’s biggest residential redevelopments – and the largest and longest-running in the South West – is being built incorporating police crime prevention techniques and measures to help reduce crime and build a safer community. North Prospect, two miles north of Plymouth city centre, has involved demolishing almost 800 poorquality homes, building 1,128 new homes and refurbishing a further 288 existing homes. Under the management of Plymouth Community Homes (PCH), which took on Plymouth City Council’s 14,000 housing stock in 2009, North Prospect was prioritised for improvement with building commencing in 2011. With three phases built already, the penultimate phase is due to complete within the next few months and the whole site by mid-2024. The development replaces a council estate, originally known as Swilly, of mostly three-bed, semi-detached homes, built in the 1920s as ‘homes for heroes’ following World War I. It had all the outward trappings of a garden suburb with large rear gardens for growing vegetables and fruit and neat front gardens bordered with picket fences or hedges. The pavements allowed for mums with prams to pass each other and the narrow streets were home to an occasional milk float or coal cart. However, during the 1960s the homes became beset with structural cracking, wall tie failure and extensive and untreatable dampness. They became difficult to live in and expensive to keep warm. The bombing that targeted Plymouth’s dockyards during World War II led to families who had been feuding in their original streets being rehoused together on Swilly, which became known for criminal and anti-social behaviour. Today, all the homes built and refurbished on North Prospect are designed for modern living with a balanced mix of house types and tenure – affordable rent, shared ownership and just over 40% for private sale – with new residents living alongside those who have remained. This compares with 76% of social rent previously. The homes are energy efficient resulting in lower fuel costs and are easier and cheaper to maintain. To encourage confidence in the development, PCH invited Secured by Design (SBD), the official police security initiative, to work with architects, developers and local authority planners to design

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